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VP Engineering has a mandate. You need one too.

Tonight I met up for dinner with Paul Melmon, an old friend who has been around the block more than a few times. He initially gained notoriety as CIO at pets.com, and has since cycled successfully through several startups in the SF bay area,...

Guest Post: To Kill a Product: Why, When and How, Part 2/3

Note: This is the 2nd of a 3 part series of articles by guest blogger Chris Brown. If you feel inspired to write a guest post of your own, click here to find out how to submit it to us.

Guest Post: To Kill a Product: Why, When and How, Part 1/3

Note: This is the 1st of a 3 part series of articles by guest blogger Chris Brown. If you feel inspired to write a guest post of your own, click here to find out how to submit it to us.

Tweet wars: The limits of debate in 140 chars. or less

Over the last day or so there has been quite a little debate about the importance of Domain Knowledge and Product Management Skills in #prodmgmt (most of you will recognize that as the twitter tag for the Product Management topic, folks. If not, ...

ProductCamp Austin was our Woodstock. Can we morph from Folkfest to Rock Spectacle?

Guest Post: There's no such thing as MEDIUM

NOTE: The following is a guest post by Tzvika Barenholz, a Product Manager living and working in Israel. If you feel inspired to write a guest post of your own, click here to find out how to submit it to us.

Screw the Sales Process. Study the Buying Process

We spend way too much time in our companies designing, measuring, and enabling, the Sales Process.

How You Should Handle Being Stood Up

I'm typing this on my iPhone after just having been stood up for an appointment ... actually just a beer with a colleague.

How does one handle such things? Is it a personal affront? Should I be upset? Hold it against the person? Or overly...

PCamp Austin: Please weigh in with questions and suggestions

Hi everyone: I will be attending and hopefully presenting at PCamp Austin this weekend, and I would love to get input from our readers about specific questions on the topics I have proposed.

Apple's unsolved usability problem: Deliberate choice or Mistaken persona? (UPDATED)

When you stare at this picture, is the design problem as obvious to you as it is to me?

Steve Johnson on Win/Loss, Ivan Chalif's Digest, and Alan's musings about the discipline of PM

Steve Johnson has probably taught 50,000 people how to do Win/Loss Analysis. Here are his views on Win/Loss Analysis. We couldn't agree more.

Games Management Plays: Guess What's in the Envelope

Some of you will be too young to remember Johnny Carson playing Carnac the Magnificent. But I am guessing you've seen this game before. On the Carson show, Johnny would hold an envelope to his head, pretend to intuit a phrase, then open the...

Your CV is a sales document, not a feature sheet

Last weekend my nephew Josh asked me to take a look at his résumé. He's only 17 years old, so how hard could it be? Provide his name, address, phone number, and job history, right?

pCampNYC: Kudos, controversy, and ideas for future pCamps

Well I have half recovered from PCampNYC. In a sentence: 8am start, an energizing day of meeting, interacting, presenting,facilitating, and ... yes, eating. I give huge kidos to the event organizers, especially for the following heroic...

OnPM speaking @ pcamp NYC

Hi folks, Alan here. I can't actually promise that I will be speaking at Product Camp NYC. Why? Because this is an unconference, and the participants will choose the topics and vote with their feet. I love the concept. How many conferences have...

The Main Thing is Keeping the Main Thing the Main Thing

A mentor of mine used to repeat this line fairly often to me: The main thing is keeping the main thing the main thing. The quote comes originally from Stephen Covey.

Summer's here: Do something different

Yes, summer is here, and the vacations are beginning.

Reference customers for YOU, Inc.

Do you have reference customers?

Think about that question again. I’m not asking about your company. I’m asking about you personally. The next time you are interviewing for a job, I want you to be able to say that your references are at Fortune 500...

(How) do you measure customer satisfaction?

Dear Readers,

New Ideas: Are we masturbating here?

I haven't cleared this topic with my co-bloggers, so please let me say up-front: I take full responsibility for this post. - Alan Armstrong

Who's in charge of price? (Buyer Conversations.)

Eigenworks is shopping for a product. Over the last few months I've been looking to license some software from a vendor. The price is not astronomical, but it's a significant chunk for a company of our size. If we license the product, the vendor...

A Product Manager's homage to David Carradine

Just what happened to David Carradine? As I kicked open my morning browser, I was shocked by the news of his sudden death and of course by the questions of the circumstances surrounding it. May God rest his soul.

How to get a lost account to speak with you

One of the most difficult things in Win/Loss Analysis is getting someone from a lost account to speak with you. Why would they spend the time, and why would they reveal anything to you? Once an evaluator rules you out, they have absolutely no...

Competitive intelligence using lost deals

Another idea for PMs who lack permission to do win/loss analysis

Contacting lost accounts

Customers will normally schedule time to speak with you, but it's not easy to get ahold of lost accounts. My hit ratio is about 50%, meaning that if I want to speak with 10 accounts, I need to target 20.

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