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Thank you Plaxo: You synchronize my life

For years I have wanted this service. Some promised, but no one delivered. And now along comes Plaxo.

Corporate Blogs redux

I've had a few good responses to the questions about corporate blogs, but only a few out of several hundred hits.

Question for you: Corporate Blogs

I mentioned earlier that my company has a blog. So, what's new about that? Well, like many things, there are good blogs, bad blogs, and good and bad corporate blogs. I dislike blogs that are blatant marketing pitches, and it's clear that readers...

SaaS for Systems Integrators: Danger lies ahead

I recently posted an entry on my company's blog. And the previous sentence has the highest density of self-interested links per word than any other on our blog. In that corporate blog entry, I drew on the context vs. core argument I made in a ...

How Different People Handle Change

As a Product Manager, you are required to deal with all parts of the company, from marketing to development to finance to operations to the executive team; you need to be able to work with all of them. Furthermore, you are often an agent of...

Starbucks and iTunes: The new click-and-mortar channel for music?

I wasn’t fortunate enough to be in Seattle or New York today, the initial two cities selected for the launch of the iTunes / Starbucks wifi store. The news is that the user experience is smooth, even if there were a few initial glitches along...

Que você disse? OPM translated into Portuguese

Well this is a nice surprise for us. Our blog is being translated into Portuguese! If imitation is the highest form of flattery, translation is right up there.

Waiter: SE, Salesperson, or Product Manager?

Often when I am eating out, I ask the waiter for a recommendation. And so often the response is the same: the waiter responds by telling me what she prefers. Frankly, I don't care what my waiter prefers! In fact, when I imagine my waiter eating, it...

Good PR or another bad pricing move?

If things come in three, I'm expecting another example of bad pricing policy to come my way in the next 24 hours. I just finished writing about how my shoe cobbler is leaving money on the table when along came another prime example of it.

Honey, I bought the Phone. Confessions from the Cambridge Apple Store.

I have a perfectly good Blackberry 8200 series, but I've been waiting for a chance to hit the Apple store to check out the iPhone. If you've been reading our blog for a while, you know that we've been paying attention to this product launch.

Value-based pricing

One day last week, my sandals broke. One of the straps just came undone at the seams. These were pretty nice sandals; I got them on sale for $75, but they retail at about $200 in Canada, and there were in otherwise good shape. So I decided to get...

Here’s the Deal with Biz Dev (Part I)

Saeed has posted two fairly provocative items about business development. (Here are the first and the second.) Frankly, Saeed, you're not following your own advice. To paraphrase you, "Enough with the missives about Biz Dev".

SaaS: A revolt against Enterprise Software

How many failed enterprise IT projects will it take: 'til too many people have died?

OK, the Bob Dylan reference may be overkill, but SaaS represents a revolt against the sins of enterprise software past. The challenge today selling enterprise...

Software as a Service: Just a delivery model?

I was speaking yesterday with someone in charge of the SaaS initiative at a very large technology company. In the conversation he described Software as a Service (SaaS) as a "delivery model". Now of course SaaS is a delivery model, but it is not ...

And another thing. Software demos need serious help

Most product demos are really terrible. SEs - at least a lot of the ones that I've seen - love to focus on the product features, but forget that they have an audience with specific goals and problems, and the audience doesn't really care about...

Why I hate PowerPoint

I hate PowerPoint. I hate what it has done to modern meetings, and I hate the fact that it is expected that one will produce slides for each meeting. Am I being a little strong here? Maybe the verb should be lament. Yes, I lament the dominance...

I gotta camp out to get me some of that ... iPhone camping guide

It's a phone. It's really just a phone. But it's also internet, chat, camera. All of which exist. But this, this is the iPhone.

Here is a site that helps you stake out places to sleep, eat, and, yes, go to the bathroom, in the vicinity of the iPhone...

Your next computer will be a big-ass table: Microsoft Surface, Mocked.

Saeed blogged about Surface. The trouble is, his post wasn't hilarious. But check this one out!

Negotiation 101: You have to give to get

Repeat after me: It's not (only) about price.

Why is it that in the end, negotiations so often come down to price? I have worked with sellers for many years now, and I am often dismayed at how little power they feel during a negotiation, and even...

Can we chat about sales introductions?

Call me strange. I will often listen to a sales introduction or a marketing pitches even when I'm not interested in the product. It intrigues me to explore what works and what does not. Today I got one that made me chuckle. On the surface, this...

Software as a Service (SaaS) and the enterprise

Some people believe that SaaS will be adopted only by small-and-medium-size businesses (SMBs), but not the enterprise. I disagree with that. In fact, SaaS will soon become the primary mode of consuming software for many of the mundane...

Safari for Windows: Shock and Yawn

By now it is all over the web: Yesterday, Apple has released it's web browser, Safari, for Windows. When I first heard the news by live feed to the keynote at WWDC, I must admit that I was non-plussed. I mean, didn't the browser wars end 10 years...

One-stop specialty bicycle spa ... could this idea fly?

I have started cycling to work. I used to cycle all the time, until I moved to the San Francisco bay area, and my daily commute was 25 miles in each direction by freeway. When I returned to Toronto, I found it hard to get back in to cycling, but by...

What is the goal for your product line?

Companies too often view the product manager as the person who delivers product requirements, or direction to the developers on what to build next. In my view, Product Management is a much broader mandate. We need to write requirements for our...

Experiences with pricing

I have a band. When we got started, we worked for free. Our clients loved to book us, but when we showed up at the gig, we really got not respect. They would keep us for hours, not provide breaks for us, and worst of all, the emcee would start...

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