Customer Success is finally hitting the mainstream. It’s one of the fastest-growing professions in North America, and now it’s taking off in Europe too.
It’s been two weeks since Pulse 2018, and I’m still reflecting on this awesome event.
Raise your hand if your standard pitch deck starts a bit like this:
Your market is overwhelmed with information. What can you do about it?
I was walking with my friend Michael last week in the Oakland hills, and he came out with the most hilarious question: What would a normal person do?